Emergency Preparedness, Resilience & Response Support

Overview

Emergency preparedness, resilience & response (EPRR) focuses on supporting organisations to prepare for, respond to and recover from incidents and emergencies in a way that is practical, proportionate and manageable in real operational environments.

This service supports the development, review and assurance of emergency arrangements; ensuring plans are clear, roles are understood, and decision-making is supported under pressure. It can be delivered as a standalone piece of work or as part of a wider resilience programme as required by your organisation, such as Testing and Exercising or following a Business Continuity Audit. `

When This is Useful

This service is designed to support organisations which:

• Have emergency plans that are overdue for review or need to be updated in line with new guidance, frameworks or legislation

• Operate in a high-risk or time-sensitive environment

• Have experienced recent change, growth or restructure

• Need to provide greater confidence and clarity in emergency response for leaders and decision-makers

• Need to demonstrate preparedness to commissioning, regulatory or governing bodies

What’s Involved

Support is tailored to your organisation and proportionate to your size, risk and operational complexity. The scope is agreed in advance and may include:

• Reviewing or developing emergency and incident response plans
  Resulting in clear arrangements that reflect how your organisation actually operates.

• Clarifying command, control and escalation arrangements
  So leadership roles, decision-making authority and escalation processes are understood and can be implemented under pressure.

• Aligning emergency plans with wider organisational structures
  Ensuring response arrangements sit confidently alongside governance, operational delivery and business continuity.

• Defining roles, responsibilities and coordination arrangements
  Providing clarity on who does what, when, and how decisions are made.

• Integrating plans with relevant external response arrangements
  Where appropriate, to support effective coordination with partners and responding agencies.

• Testing or validating plans through facilitated exercises
  Helping identify strengths, gaps and priority actions; building confidence that plans will support effective decision-making in practice.

You can expect clear, proportionate EPRR arrangements that reflect how your organisation actually operates, with documentation and assurance that supports confident decision-making and external scrutiny.