Business Continuity Support

Overview

Business Continuity Support focuses on helping organisations to ensure critical services are maintained and recovery is supported following disruption. It helps to develop, strengthen or refresh business continuity arrangements into clear, practical plans; often coming after a Business Continuity Audit or sitting alongside Testing and Exercising Facilitation.

When This is Useful

This service is designed to support organisations which:

• Do not currently have a business continuity plan in place

• Have plans that no longer reflects how services operate

• Have recently undergone change, restructure or organisational change, which may have altered priorities, dependencies or recovery requirements

• Need to demonstrate effective continuity arrangements to regulatory, commissioning or governing bodies

• Want to move from high-level intent to practical plans which support all staff during incidents or disruption

• Have completed a Business Continuity Audit and wishes to implement actions identified through this process

What’s Involved

Support is tailored to your organisation and proportionate to your size, risk profile and operational complexity. The scope and depth of work are agreed in advance and may include:

• Undertaking a business impact assessment
  To identify critical activities, priorities and acceptable recovery times.

• Identifying key dependencies, vulnerabilities and recovery requirements
  Providing a clear understanding of where disruption would have the greatest impact.

• Developing or refining continuity strategies and recovery options
  Ensuring approaches are realistic, proportionate and achievable in practice.

• Drafting or updating business continuity plans
  Producing clear, usable documentation aligned to how your organisation actually operates.

• Clarifying activation, escalation and decision-making processes
  So roles, responsibilities and recovery priorities are understood during disruption.

• Scenario-specific planning
  Such as loss of premises, IT outage or staffing disruption, where tailored arrangements are needed.