Training & Exercising

Ensuring Plans Work in Practice

Having plans in place is the first step in building organisational resilience. The next step is for teams to understand how those plans operate during real incidents or emergencies. Training and exercising sessions provide organisations with the space and opportunity to test their plans, strengthen confidence in teams and identify areas for improvement in advance.

This service provides structured exercises and practical training sessions designed to simulate realistic scenarios and build confidence in incident response, helping organisations and colleagues in strengthening their preparedness arrangements and responses actions.

Who This Service is For

Training and exercising may be beneficial for organisations that:

• Have existing emergency or business continuity plans they would like to test

• Want to strengthen staff understanding of incident response arrangements

• Are introducing new resilience plans or procedures

• Want to identify potential improvements in a safe learning environment

• Need to demonstrate preparedness through exercising activities

This service is most commonly used in healthcare providers, small and medium-sized businesses, community organisations and event organisers.

What Training & Exercising May Include

Sessions can be tailored to organisational needs and may include a combination of exercises and focused training sessions.

Exercise-based sessions:

• Tabletop exercises

• Scenario-based workshops

• Incident simulation exercises

• Business continuity testing

These exercises allow organisations to explore realistic incident scenarios, practice decision-making, and identify potential improvements to their response arrangements.

Focused training sessions:

• How to escalate issues effectively during incidents

• Understanding incident management roles and responsibilities

• How to conduct structured debriefs and capture learning

• Decision-making during operational disruption

• Communicating effectively during incidents

These shorter sessions provide practical guidance to help staff understand their roles and respond effectively during challenging situations.

Typical Exercise Scenarios

Exercises and training sessions can be designed around scenarios relevant to your organisation’s operational risks. Examples may include:

• Severe weather or infrastructure disruption

• IT or cyber incidents

• Loss of premises or utilities

• Workforce disruption or staffing shortages

• Supply chain disruption

• Major incidents requiring coordinated response

Exploring these scenarios in a structured environment allows organisations to identify strengths, highlight potential gaps, and strengthen their resilience arrangements.

What You Will Receive

Training and exercise sessions are designed to provide constructive learning opportunities and encourage collaborative discussion. Following the session, organisations may receive a short summary outlining key observations, key learning points, and suggested improvements to strengthen resilience arrangements.